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Coaching Essentials

MCFCP Part 2

Skill Area : Human Resource Management
Pre-requisite : Anyone in a supervisory or managerial position
Training Duration : 6 days (9am – 5pm)
Training mode : Online until further notice

Course Fee: RM4,000
Course Venue : Via zoom until further notice


This course is HRD Corp claimable

Course Outline

Module 1 Introduction to Coaching
• What is Coaching?
• Eight ICF Coaching Competencies
• How is coaching different from other interventions?
• Introduction to Coaching Tools
• Introduction to Coaching Process and Framework
• How to overcome your self-sabotage mental frame?
• How to help your clients overcome their self-limiting beliefs?

Module 2 Emotional Meta-Competencies
• What is emotional intelligence?
• How to apply emotional intelligence into coaching?
• Psychology of Learning
• How to build a coaching relationship with your coachees?
• How to establish a coaching agreement with your coachees?
• Learn Intrinsic and Extrinsic Motivation, understanding Reality

Module 3 Rational Meta-Competencies
• How to help your Client make Rational Decision?
• How to help clients achieve breakthroughs and achieve massive results?
• How to establish action plans that drive massive results for your clients?
• How to assess and evaluate coaching results?
• How to build a lasting coaching profession?
• Where can I receive continuous support as a Coach?

Course Summary

Coaching Essentials focus on how to coach your subordinates to achieve high performance and goals. Coaching is a powerful technique of listening and questioning that enables a person to gain awareness and identity, where they want to be, where they are now, what options they have to move forward and what they will actually do to move forward (Ashdown & Leow, 2014). It is a deep learning partnership with systematic steps to empower a person to gain courage, capabilities and commitment to achieve high performance and goals in the most fulfilling way. International Coach Federation defines coaching as partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.

There are 3 modules (Introduction to Coaching, Emotional Meta-Competencies and Rational Meta-Competencies) in this course. A Certificate of Attendance will be issued to participants who successfully attend all the 3 modules. These 3 modules also form Part 2 of the Masterclass Certification in Financial Coaching Programme (MCFCP) towards award of the Certified Financial Coach (CFC®) certificate by UTM Space (UTM School of Professional and Continuing Education). Hence, practical coaching sessions will focus more on resolving financial issues and achieving financial goals.


The 6-day course (over 2 long weekends) include live lectures (via online mode when necessary), interactive discussions, peer2peer practical coaching sessions, and pop quizzes. Participants of the MCFCProgramme will need to undertake a formal assessment towards certification.


• Gain the skills to coach effectively
• Apply the coach skill sets
• Gain the understanding to confidently coach others
• Enhance leadership and communication skills and abilities through deepening coaching capability

• Be a recognised performance coach


Upon completion of the programme participants will be able to:
• Appreciate the principles of coaching
• Apply BGROW Coaching Model and best practice approaches in coaching
• Develop emotional intelligence for effective coaching
• Utilise the principles of psychology for effective coaching
• Enhance coaching effectiveness through internationally recognised coaching competencies
• Design personal continuous development plan for coaches


“Anyone interested to help others as a performance coach, especially those from the financial services industry (eg. Wealth planners, unit trust and insurance agents, bankers, etc.) interested to be a Certified Financial Coach (CFC®) by taking the MCFCProgramme”.

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